Reference

How rj999 Handles Your Privacy

This privacy policy explains what data we collect when you open an account, make a deposit via bKash, Nagad or Rocket, or contact our support team.

Account data protectionbKash, Nagad, Rocket transaction privacyNo third-party data salesClear data retention rulesYour right to request changes

Explore the Lobby Read FAQ

PRIVACY CONTACT PATHS

Reach Us About Your Privacy

If you want to review, correct or remove data we hold on your account, our support team handles privacy requests directly. You can reach us through live chat on the rj999 site, by email at the address listed in your account dashboard, or via the in-app help section on mobile. We aim to acknowledge privacy requests within two business days and respond fully within the window required under applicable rules.

Live Chat Start a chat session from any page on rj999. Identify yourself as submitting a privacy request and our team will log it immediately.

Email Support Send your request to the support email shown in your account dashboard. Include your registered contact number so we can verify your identity.

In-App Help Open the help section in the rj999 mobile interface, select Account and Privacy, and submit your request directly from your device.

DATA HANDLING STANDARDS

How We Protect and Manage Your Data

rj999 applies encryption across your account sessions and payment flows. Every bKash, Nagad or Rocket transaction is logged securely and access to those records is limited to authorised personnel only. We keep account data for as long as your account remains active and for the period required by applicable rules after closure. You can request a copy of the data we hold or ask us to correct inaccurate details at any time through support.

SSL Encryption

All data transmitted between your device and rj999 — including bKash and Nagad payment references — is protected with SSL encryption during every session.

Cookie Use

We use session cookies to keep you logged in and analytics cookies to understand how the lobby is used. You can manage cookie preferences in your browser settings.

Data Retention

Account and transaction records are kept for the period your account is active plus the retention window required by applicable rules. Closed accounts are purged after that window.

Access Requests

You have the right to request a copy of your data, ask for corrections or request deletion where permitted. Contact support via live chat or your account email to start the process.

What We Collect and Why We Collect It

rj999 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you create an account on rj999, we collect the details you submit during registration — your name, contact number and email address. When you make a deposit or withdrawal using bKash, Nagad or Rocket, we record the transaction reference and wallet identifier to match the

1
payment to your account. We do not store your full bKash PIN, Nagad PIN or Rocket PIN at any point. Device and session data — your IP address, browser type and the pages you visit — are logged automatically to keep your account secure and to
2
detect unusual access attempts. We use this data strictly for account management, fraud prevention and improving the service. We do not sell, rent or share your personal data with advertisers. We may share limited data with payment processors and identity verification services where that is necessary
3
to complete a transaction or comply with a request from a lawful authority. Availability of our service and the scope of this policy depend on your local law and the regions we support. If you are accessing rj999 from Bangladesh, this policy applies to your account
4
from the moment you register.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Privacy Policy Questions We Hear Most

Here are the questions we receive most often about how rj999 handles personal data, payment records and your rights as an account holder. If your question is not covered here, reach us through live chat or the support email in your account dashboard.

No. We record the transaction reference and wallet identifier to match the payment to your account, but your bKash, Nagad or Rocket PIN is never stored on our servers.

Yes. Contact our support team via live chat or your account dashboard email. We will verify your identity and provide your data within the applicable response window.

We share data only with payment processors needed to complete bKash, Nagad or Rocket transactions and identity verification services. We do not share data with advertisers.

We keep your data while your account is active and for the retention period required by applicable rules after you close it. After that window, records are deleted.

You can submit a deletion request through live chat or support email. We will action it where permitted by applicable rules and confirm the outcome to you in writing.

This policy applies to your account from the moment you register. Whether you can access rj999 at all depends on your local law and the regions we support.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoRj999 Glossary LiveLive Poker Channel

How rj999 Handles Your Privacy

Reach Us About Your Privacy

How We Protect and Manage Your Data

SSL Encryption

Cookie Use

Data Retention

Access Requests

Privacy Policy Questions We Hear Most

01 Does rj999 store my bKash or Nagad PIN when I make a deposit?

02 Can I request a copy of all the data rj999 holds on my account?

03 Who does rj999 share my personal data with?

04 How long does rj999 keep my account and transaction data?

05 Can I ask rj999 to delete my personal data?

06 Does this privacy policy apply to me if I access rj999 from Bangladesh?

Privacy Policy

Related pages

Related pages